Product Care
Product maintenance and service are key factors in how your suspension will perform over the course of its life. Make sure to read your owners manual so that you properly understand the steps to ensure smooth, long lasting suspension.
click here for service dealer information
US AUTHORIZED SERVICE CENTER
If you have a product that may be in need of service, please call us for free expert advice. If service is required, a return authorization (RA) number will be provided. Please do not send product in without an RA number.
(831) 221-5047
155 DuBois St.
Santa Cruz, CA 95060
MAINTENANCE & REPAIR INTERVALS
| Fork Maintenance | Interval |
| Clean dirt and debris from stanchion tubes |
Every Ride |
| Check air pressure and set sag (air forks only) |
Every Ride |
| Inspect upper tubes for scratches and gouges |
Every Ride |
| Check torque on X-Series Axle |
Every Ride |
| Clean or replace(recommended) remote lockout cable and housing |
25 hrs |
| Remove lowers, clean/inspect bushings and change oil bath if necessary |
25 hrs |
| Clean and lubricate air spring assembly |
50 hrs |
| Full damper system rebuild and oil change |
100 hrs |
| Clean and lubricate coil spring assembly (coil forks only) |
100 hrs |
| Shock Maintenance | Interval |
| Clean dirt and debris from shock body |
Every Ride |
| Check air pressure and set sag |
Every Ride |
| Check torque on mounting bolts |
Every Ride |
| Lubricate shock body |
5 hrs |
| Remove air canister, clean and lubricate |
25 hrs |
Clean or replace(recommended) remote cable and housing (remote lockout shocks only) |
25 hrs |
| Air sleeve maintenance (replace seals) |
50 hrs |
| Full damper system rebuild and oil change |
50 hrs |
| Seatpost Maintenance | Interval |
| Clean dirt and debris from shaft and seal head |
Every Ride |
| Clean or replace(recommened) remote cable |
25 hrs |
| Check air pressure |
25 hrs |
| Oil change and replace seals |
100 hrs |
Before performing suspension service, make sure you have read the appropriate service instructions and have the knowledge and tools required. Suspension systems can be under high pressure and improper disassembly could result in serious injury or even death.
Click here for a full list of our tech guides.
XF USA Estimated Factory Service Rates
| Forks | Est. $ |
| Travel Adjust |
$40 |
| Lower Service and Inspection (includes parts) |
$60 |
| R Damper Service (includes lowers service) |
$100 |
| RL Damper Service (includes lowers service) |
$120 |
| RL2 Damper Service (includes lowers service) |
$140 |
| Vengeance RC and HLR Damper Service (includes lowers service) |
$180 |
| Shocks | Est. $ |
| Air Sleeve Service |
$40 |
| O2 Damper Service (includes air sleeve service) |
$120 |
| Vector Air Damper Service (includes air sleeve service) |
$160 |
| Vector Coil Damper Service |
$140 |
| Custom Shock Tune |
see below |
| Seat Post | Est. $ |
| Oil and Seal Change |
$80 |
XF Factory Tune Program
X-Fusion now offers custom tuning straight from the factory! For an additional $50 charge at the time of purchase you can now get any piece of rear suspension custom tuned to your bike and riding style. Please contact us direct to speak to a suspension expert that can assist with your tune selection. (831)221-5047
| Product | Cost When Purchased | Custom Tune Cost |
| O2 |
$50 |
$120 |
| Vector Air |
$50 |
$160 |
| Vector Coil |
$50 |
$140 |